For the love of the breed
TRULY
actions amazingly attention brand buford business channel cloudwe've cola consider course customer customer-experience customer-service-should-be-your-first-branding-exercise decisions effort either enjoy expect fault ffmdcwyshz google happen identity image important keep lmxy lovers matter mighty monopoly negative niche nurture ones partners planet positive recognition recurring regards remember service stupid supplying tiny trading virtually wy
created at TagCrowd.com
At NW Bully Rescue we will always train and continue to mentor every employee and volunteer on how we want our customers to view us and how our company culture will hopefully rub off into the everyday lives of people and people we touch. We will encourage positivity, and show compassion in hard situations. We are not here to judge, we are here to help, and save animals.
I read an article called “Customer Service Should be Your First Branding Exercise”. This article weighed in on how critical customer service is and its effect on branding your business. With one thoughtless remark or not being empathetic toward a situation can cause a company’s BRAND to turn sour. We as professionals need to realize that to treat a customer bad, or not cater to their specific needs means just as much as saying we don’t like you, we don’t want your money, a paycheck, or your business! For most companies, there are many others that offer the same service or same products. So why should or why would they want to come back after a bad situation. When dealing with difficult customers remember you do not know their situation or what they've been dealing with in life. Or, maybe you've had a bad morning or week, but as a representative of your company you mustn't take it out on customers or let it show in your work. If possible take a break or switch tasks with someone that is not the front face of your business. Happy customers are key to your business success. Kill bad situations with kindness, empathy, and gratitude. Read more at http://www.business2community.com/customer-experience/customer-service-should-be-your-first-branding-exercise-0340666#WUHxDmzK6T5eZEYL.99
0 Comments
Leave a Reply. |
JennaJust a girl passionate about animals and hates discriminations of any kind! ArchivesCategories |